Training Details

A workshop on Communication Skills

Module 1

What is Communication? Communication fundamentals Importance of Communication

Module 2

Process of Communication, 8 steps of Communication

Module 3

Barriers in Communication Personal, Physical & Semantic barriers Role of perception in communication

Module 4

Two Way Communication Significance of two way Communication

Module 5

Non Verbal Communication Action, Symbols & Pictures

Module 6

Listening Skills, Listening process, Active Listening, Guidelines for effective listening, Do's and Don'ts of Listening.